Specialist, Standards

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Standard Specialist supports the Standards & Performance team by providing end-to-end ownership and operational control over DC Ops standards (process and documents). The standards specialist reports directly to the Senior Manager Standards & Performance to provide end-to-end ownership and operational control over DC Ops standards (process and documents)
The Standards Specialist is responsible for managing and maintaining global and regional standards, documents, and processes within the Data Center Operations organization. This role ensures compliance with governance requirements, drives continuous improvement initiatives including AI-enabled enhancements, and supports accurate reporting and collaboration across global teams.

What we are looking for

Essential Duties & Responsibilities

• DMS platform interface/systems - ARIS/MS team community
• Standards (Processes and Document) new submissions. Primary interface with GRC and Central Functions.
• Global DCOP document library (legacy) management and transition/updates for DC Ops
• Drive AI-enabled improvement initiatives across Standards and Performance
• Documents & Process reviews (generally 12M) updates and tracking
• Document translations (uncontrolled), as required
• Community MS team DCOPS - Process & Document collaboration oversight
• Monthly reporting (KPIs/metrics) - DCOPSCO Scorecard Power B

Knowledge, Skills & Abilities

• A strategic thinking individual with a structured and target-oriented approach, with a focus on operations and technical excellence.
• Outstanding relationship-builder and communicator, both internally and externally.
• Ability to work collaboratively in multinational, interdisciplinary and culturally diverse teams.
• A passion for listening to stakeholders and customers and a world-class service mentality.

Education & Experience

• Experience of working with DC operational standards (Processes and Documents) with the ability to prepare, present and summarise information to all audience types within a large multinational company.
• Ideally, experience in data centers.
• Subject matter experts understanding of document and reporting governance principles.
• Working Knowledge of Plan Do Check Act (Deming cycle) and Lean Principles highly desirable.
• Ability to teach and guide team members through documentation, new processes, and RACI.
• Willing and able to travel.
• Proficient in English language both written and verbal.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.