Store Supervisor - Pavilion Kuala Lumpur - Start Immediately

Key Responsibilities:

• Responsible and accountable for the commercial management of a store, maximizing sales and minimizing losses.
• To lead and motivate the store team, develop and improve all staff to reach and maintain a high level of customer service and selling skills.
• Ensure store operation standards are adhered to by all store staff
• Ensure daily briefing to staff on sales target
• Ensure daily housekeeping standards are maintained
• Manage complaints cases whenever necessary
• Provide the training and coaching to the team
• To be an effective member of the management team of the company, contributing to the setting, monitoring and achieving of targets and objectives for the store.
• To manage staff, merchandise and space to ensure the highest standards of sales floor operation.
• Responsible to review store transactions on a daily basis as a control to detect and prevent any irregular and suspicious transactions
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff
• Responsible for roster planning to ensure sufficient manpower at all time.
• Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives
• Communicate with Visual team and/or oversee physical site maintenance
• Assist in other ad-hoc duties as and when required

Other Requirements:

• At least 5 years of experience the similar industry, with 2 years in a leadership capacity as a ASM/ Supervisor
• Strong team management skills with proven track record of developing team members
• Prior experiences in rectifying undesirable behavioural on the ground with respect to discipline, non-compliance of standards, not meeting sales targets etc.
• Strong operations skills
• Able to travel 

This position are open for:

• Reebok - Pavilion Damansara / Pavilion Kuala Lumpur
• Converse - Pavilion Damansara