Storekeeper, Warehouse Pharmacy

1. Order Fulfilment & Inventory Handling

• Ensure accurate and timely picking, packing, and labeling of items according to delivery schedules.
• Adhere to the 7R principles in all order fulfilment activities.
• Verify and check expiry dates, batch numbers, and product conditions before dispatch.
• Assist in receiving, storing, and organizing pharmaceutical products in accordance with Good Distribution Practices (GDP).
• Respond to customer complaints in the NCAS on time (within 3 days).

2. Stock Management

• Fully responsible for all items under your care, including dedicated shelves, and ensure stock is replenished in the assigned storage bins in a timely manner.
• Conduct planned random counts and submit reports to the Supervisor.
• Participate in routine and scheduled stock counts (cycle counts, monthly and yearly stock takes).
• Report stock discrepancies, damages, or near-expiry items to the Supervisor immediately.
• To ensure defective or incorrect items are returned accurately to responsible suppliers.
• Assist in maintaining a clean, organized, and safe storage environment. Ensure that no boxes are placed directly on the floor.

3. Compliance & Quality Assurance

• Understand and comply with all audits from internal (KPJ Internal Audits) and External Auditors (SOPs, ISO 9001 standards, NPRA requirements, and GDP guidelines).
• Maintain proper documentation and records as required by internal and regulatory standards.
• Share knowledge with team members.

4. Logistics & Delivery Support

• Coordinate with the delivery team to ensure orders are dispatched and delivered on time.

5. Team Support & Other Duties

• Attend training and refresher courses related as arranged by Management.
• Participate in any warehouse improvement programs or company-assigned activities.
• Support other warehouse functions as needed and carry out tasks assigned by supervisors or management.

JOB REQUIREMENT

Education: SPM and above.

Professional Qualification: Basic computer skills (Microsoft Excel, Inventory Management Software).

Knowledge & Experience: Preferably minimum 1 year working experience.

Special Skills Required

• Familiar with stock control, inventory counts, and stock arrangement.
• Ability to use barcode scanners and inventory management systems (IMS).
• Ability to resolve stock discrepancies or logistical issues.
• Identify damage or missing items during stock handling.
• Ability to work as part of a warehouse team.
• Compliance with safety rules and practices.

Personal Attributes

• Perform your job with full responsibilities and adhere to KPJ Core Values: which are Committed, Accountable, Respectful, Excellent.
• Establish a healthy work environment, develop strong communication skills, and keep  good relationships with all levels of employee.

WORKING RELATIONSHIP

Internal: Management, All Head of Services, Employees, Cross Functional Team, Headquarters Team, Subsidiaries of KPJ Hospital.

External: Customers, suppliers, vendors, transport and logistics providers.