Supervisor, Bank Management

Job Description

Position Overview

Our company’s Global Business Solutions (GBS) team manages end-to-end Source to Settle (StS) processes, including vendor setup, invoicing, payments, and settlements.

The Supervisor, Bank Management leads and supports global bank management activities, overseeing a team responsible for monitoring bank accounts, clearing transactions, and ensuring accurate and timely recording of bank movements.

This role combines operational execution with team coordination, ensuring effective reconciliation, issue resolution, and adherence to global policies and controls. The position also drives process improvements, standardization, and operational efficiency across markets while collaborating with cross-functional teams.

Key Responsibilities

• Lead and support bank management and clearing activities across markets

• Guide and coach team members to ensure consistent, high-quality execution

• Monitor workload, prioritize tasks, and ensure timely resolution of bank open items

• Oversee posting of bank transactions and ensure accuracy in SAP (vendor and GL assignment)

• Investigate and resolve exceptions, discrepancies, and aged open items

• Support reconciliation activities and ensure timely clearing of outstanding items

• Collaborate with Accounting, Treasury, and other teams to resolve issues

• Ensure compliance with global policies, controls, audit, and SOX requirements

• Monitor performance metrics and ensure alignment with KPIs

• Identify trends and root causes to drive continuous improvement

• Support process standardization, automation, and system enhancements

• Maintain accurate documentation, audit trails, and process materials

• Deliver high-quality service and manage stakeholder relationships

Education & Experience

• Bachelor’s degree in Finance, Accounting, Business, or related field

• Minimum 3 years’ experience in Finance, Accounting, Shared Services, or StS

• Strong understanding of bank management, settlements, and reconciliation processes

• Experience in team coordination or leadership support

• Experience in process improvement and change initiatives

• Strong analytical, problem-solving, and organizational skills

• Experience in controlled or compliance-driven environments

• Fluency in English (additional languages are a plus)

Technical Skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

• SAP and Ariba experience required

• Experience with banking platforms preferred

• Strong data analysis and problem-solving skills

• Ability to manage multiple priorities and work independently

Skills & Competencies

• Strong leadership and team coordination skills

• High attention to detail and accuracy

• Analytical and problem-solving mindset

• Effective communication and stakeholder management

• Customer-focused and results-driven

• High integrity and accountability

• Continuous improvement mindset

• Languages: English required; Spanish required; Chinese/Japanese a plus

Possible Career Moves

• Senior Specialist, StS Support

• Senior Specialist, Vendor Master Data

• Senior Specialist, Supplier Onboarding

• Senior Specialist, Invoice Processing / Resolution

• Manager roles across StS, Vendor Master Data, Supplier Onboarding, Invoice Resolution, or Settlements

Required Skills:

Adaptability, Balance Sheet Account Reconciliations, Bank Account Management, Bank Reconciliations, Communications Support, Compliance SOX, Financial Accounting Controls, Financial Analysis, Financial Operations, Financial Planning and Analysis (FP&A), Human Resources (HR) Shared Services Advisory, Meeting Deadlines, Preparation of Financial Reports, Pressure Management, Prioritization, Proactive Problem Solving, Problem Solving, Process Documentation, Process Improvements, Quantitative Analytics, SAP Ariba, Shared Services, Stakeholder Communications, Vendor Master Data, Works Under Pressure

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

NA

Job Posting End Date:

08/25/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.