Supervisor Field Operations

Job Summary

Coordinate and provide administrative support on the implementation of clients' field operations activities

General Responsibilities

• Support superior in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources


• Communicate and ensure understanding of promotional activities and objectives by field team


• Check availability of point-of-sale materials in stores. Ensure promotional activities have been implemented and maintained


• Check to ensure generic, store-specific planograms and category flows are implemented/maintained


• Check shelf-health is implemented and maintained. Provide feedback to clients on slow/fast sellers and recommend appropriate actions to achieve sales targets


• Ensure proper management of stock in stock rooms


• Ensure forward share is equal with market share. Provide regular feedback to clients on forward share changes


• Compile trade contact reports


• Collect and give feedback using available feedback platforms usage (e.g. manual tracking, SMART, etc.)


• Gather reports/insights on competitor's activities, promotions, rotation of stock, product recalls, pricing, planograms and new innovations


• Attend review meetings with clients, if requested

Functional Skills and Knowledge

• Demonstrate basic experience in fast moving consumer goods, field sales and marketing


• Demonstrate basic numeracy and quantitative analysis skills


• Proven competency to handle confidential/sensitive information in an appropriate and secure manner


• Demonstrate fluency in local language and ideally in English, both written and spoken


• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Education

• Diploma in Management, Marketing or related field

Work Experience

• Minimum 1 year experience in a similar role