Supervisor, Transportation & Delivery (CGL)

Job Summary:

Supervise the entire despatch day-to-day operations of local transport strategies and plan to ensure delivery on time with minimum cost. This includes fleet utilization, route planning and vendor service commitments.

Job Responsibilities:

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.


• Execute local transport strategies, plans and processes to ensure delivery on time with minimum cost, and in alignment with Group's policy.


• Prepare transport schedule including mode and route to ensure everyday deliveries (in full and on time).


• Coordinate resources required including manpower resources, trucks and drivers to ensure efficient transport operations.


• Coordinate communication and resolve vendors' performance/issue to ensure fulfullment of contractual service commitments.


• Design and coordinate strategies and plans to optimize truck capacity (time, cube and weight), delivery on time and minimizing cost per unit.


• Investigate any incidents and take appropriate corrective/preventive action promptly.


• Leverage on transport management system (TMS) in scheduling, data management and reporting.


• Provide constructive solutions to operational challenges to enhance productivity and minimize costs.


• Handle customers’ inquiries, requests and complaints related to delivery, billing statements preparations and validations.


• Establish and maintain effective communication with vendors, customers and suppliers for optimum delivery to customers.

Job Requirements

• Diploma/certificate in Business Administration, Supply Chain Management, Logistics Management or related field.


• Minimum one to three years’ experience in a similar role.


• Demonstrate basic knowledge in warehousing, distribution, transport, inventory and supply chain processes.


• Demonstrate in-depth understanding of day-to-day running of a transport operation. 


• Demonstrate working understanding of network design methodologies and relevant systems.


• Demonstrate working knowledge of transport management system (TMS) and SAP warehouse management (WM) module.


• Proven experience in transportation and vendor management.


• Demonstrate appreciation and respect for cultural sensitivities especially in international/cross-cultural interactionsDemonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).


• Demonstrate fluency in local language and ideally in English, both written and spoken.