Supply Chain Executive (Omnichannel Ops - Order Management)

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

This role is part of the LB Supply Chain, under the Omnichannel Ops team. We are looking for a detail-oriented Supply Chain Executive to manage and coordinate order processing within SAP. The ideal candidate will play a key role in ensuring the smooth flow of orders, serving both retail deliveries and trade partner deliveries, while maintaining high levels of accuracy and efficiency.

You should have / be 

• A Love, Bonito culture fit
• Good grasp of the Love, Bonito brand and unique proposition
• A genuine curiosity to know how things work and how to make them better
• An entrepreneurial, self starter, get-your-hands dirty attitude 
• Enjoy learning new things and pick them up quickly
• Demonstrate operational excellence
• Pride: Highly organized individual and proactive with strong follow through, detail-orientated, and willing to learn.
• Problem solver: Identify and understand problems and solve them systematically.
• Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication.

Main responsibilities

• Order Management for Retail Deliveries (SG & HK Retail)
• Input order into SAP for retail deliveries (replenishments & new arrivals), ensuring timely and accurate processing
• Coordinating with warehouse, commercial and retail teams to ensure appropriate planning of delivery to store, enabling high efficiency for inbounding. 

• Order Management for LB Trade Partner Deliveries 
• Input order into SAP for trade partners, ensuring timely and accurate processing
• Input order into SAP for orders extracting from SG & HK warehouse, ensuring timely and accurate processing
• Working closely with accounts team to ensure timely documentation so that closing is done smoothly
• Assist to inform LB Franchises on current stock levels and coordinate shipment initiations

• Support for other Omnichannel Operations tasks
• You will be expected to do some covering for team members within the Omnichannel Operations team when members are on leave. You will be able to learn more about other aspects of our function then!

• Diploma in Economics, Mathematics, Accounting, Business or a related field preferred and interest in backend e-commerce operations.
• No past experience needed, but of course experience in Supply Chain operations would be a plus.
• Basic knowledge on manipulating and analysing data on Excel and/or Google Sheets.

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements