We are seeking a brilliant Supply Chain Logistic and Fulfillment Specialist to join our cohesive team at SCI Ecommerce SDN BHD in Kuala Lumpur.
Growing your career as a Full time Supply Chain Logistic and Fulfillment Specialist is an awesome opportunity to develop excellent skills.
If you are strong in people management, decision-making and have the right experience for the job, then apply for the position of Supply Chain Logistic and Fulfillment Specialist at SCI Ecommerce SDN BHD today!
Job Responsibilities
Logistics & Fulfillment Operations
- Lead teams of Warehouse Fulfillment Executives working closely with internal and external stakeholders on daily e-commerce fulfillment operations handling
- Oversee 3PL WHs on daily operational performances ensure the activities being completed on-time on target,
- Work cross functional teams aligning the business needs for operational planning with cost effectiveness,
- Monitor platform wise order creation, administration and shipping status,
ensuring all orders are fulfilled according to the time frame, - In charge fulfillment related troubleshooting to ensure the operations running smoothly,
- Manage logistics operations for cross border transportation, local delivery, and customs clearances,
- Manage overall inventory related activities (stock-take, stock adjustments,
disposal, etc.) for inventory accuracy, - Assist customer service team on post sales operations (return refund, 3PL last mile claim, etc.) to shorten the lead-time on case closures,
- Keep track of KPI performance and identify KPI deviations for corrective actions,
- Responsible for overall performance evaluations for platform enabler partner programs
Operational Excellence & Project Management
- Lead weekly operational reporting for local & regional business reviews,
- Assist monthly business review with all 3PL service providers,
- Define KPIs and setup SOPs and other ops guidelines for greater efficiency and service quality,
- Ensure all associated cost items are managed within approved budget,
- Manage monthly billing reporting to ensure the invoices being processed on-time with 100% accuracy,
- Manage team for project executions and implementations (e.g. new business launch, stock migration, process roll-out, etc.)
- Assist on identifying potential 3PL partners (warehousing, last mile service
providers.) for Supply Chain Optimization team for RFP process from vendor selection, rates negotiation, final evaluation up to implementations. - Perform other job-related functions when required.
Requirements:
- Proficient in English and Mandarin, both written and verbal is a must
- Holding at least bachelor’s degree in supply chain, logistics, transportation,
operations, industrial engineering, or other relevant disciplines, - Knowledge of OMS and WMS,
Benefits of working as a Supply Chain Logistic and Fulfillment Specialist in Kuala Lumpur:
● Career Growth Potential
● Continuous Learning Opportunities
● Leading Industry Pay