Supply Chain Manager, Malaysia

Responsible for overall Supply Chain KPIs within the country Responsible for overall customer service and order management activities, ensuring timely revenue recognition by financial cut-off. Responsible for country inventory management, ensuring inventory plan is aligned with business plan. Responsible for 3PL management, ensuring all warehousing and distribution activities meet the agreed SLA. Responsible for channel partner/ Commission agent engagement in the country, including on-boarding activities, contract management, and business reviews along with commercial team Collaborate with commercial team on route-to-market activities, including new product launches, consignment and order fulfillment process setup, capital equipment program management, and service level expectation setting with customers Manage import/ export activities on trade and non-trade items by collaborating with appointed freight forwarders. Ensure the operational activities are following regulatory, quality, and financial policies. Lead and drive regional and local initiatives to drive process excellence within the country. Foster team dynamics and close collaboration among various functions to deliver business results Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets. Planning and control departmental expense and country inventory level Reduction of slow moving or nonmoving inventory to optimize inventory reserves. New product launch planning with sales teams Support customer service to complete the order processing in time Working with service providers for timely and accurate delivery of products Warehouse Management in line with Quality objectives. Drive process improvements to improve operational efficiencies. Consolidate customer feedbacks and drive customer improvement actions Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting. 3PL governance and KPIs assessment and improvements Improve field inventory accuracy and maintain compliance Regular PAR level review and inventory maintenance at hospital locations At least 7 years of working experience in supply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position Performance oriented, analytical, and sharp minded Excellent interpersonal and communication skills Excellent administrative and organizational skills Demonstrate good leadership skill and a team player Experience in using SAP will be added advantage. At least Bachelor's Degree in supply chain management / Logistics or any relevant degree MBA/ APICS certification is preferred Speaks and understands English on a Business level Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations Understands basic finance and comfortable with P&L review would be added advantage Able to recognize and handle any reconciliation issues proactively Proactively add value to business processes including both internal and external customers Familiar with basic analytical tools such as spreadsheets and visualization tools Good problem-solving skills Good presentation skills Customer focused Ability to work under pressure