Key Responsibilities:

1. Supply Chain Strategy & Operations

• Develop and implement supply chain strategies to improve operational efficiency, service levels, and cost optimization across procurement, warehousing, inventory, and logistics functions.
  
• Oversee end-to-end supply chain operations, ensuring timely availability of products and materials to support business and retail operations.
  
• Continuously review and improve supply chain processes, SOPs, and workflows to enhance operational performance and scalability.
  

2. Procurement & Supplier Management

• Manage procurement activities for food ingredients, packaging materials, consumables, equipment, and indirect purchases while ensuring quality, cost competitiveness, and supply continuity.
  
• Build and maintain strong relationships with local and international suppliers, negotiating pricing, contracts, and service agreements to maximize value.
  
• Conduct supplier performance evaluations and implement improvement initiatives to strengthen supplier reliability and quality standards.
  

3. Inventory Planning & Control

• Lead inventory planning and replenishment activities to ensure optimal stock availability while minimizing wastage, stock shortages, and excess inventory.
  
• Monitor inventory accuracy, stock movements, expiry management, and inventory turnover across warehouses and retail outlets.
  
• Develop inventory optimization strategies that improve working capital while maintaining high service levels.
  

4. Logistics & Distribution

• Oversee warehousing, transportation, and distribution activities to ensure timely and cost-effective deliveries to retail outlets.
  
• Coordinate closely with logistics partners and internal operations teams to improve delivery efficiency and service reliability.
  
• Monitor logistics performance, identify bottlenecks, and implement corrective actions to improve distribution effectiveness.
  

5. Demand Planning & Forecasting

• Collaborate with Sales, Marketing, Operations, and Finance teams to develop accurate demand forecasts based on historical trends, promotional activities, and seasonal demand.
  
• Align procurement and replenishment plans with forecasted demand to ensure uninterrupted supply.
  
• Support new product launches, promotional campaigns, and outlet expansion by ensuring supply readiness.
  

6. Stakeholder Management & Cross-Functional Collaboration

• Work closely with Operations, Finance, Quality Assurance, Marketing, and Retail teams to ensure seamless execution of supply chain activities.
  
• Support outlet openings, menu changes, and business expansion initiatives by ensuring operational readiness from a supply chain perspective.
  
• Serve as the key liaison between suppliers, warehouse operations, and internal stakeholders to resolve supply-related issues promptly.
  

7. Performance Management & Continuous Improvement

• Establish and monitor supply chain KPIs, including inventory turnover, supplier performance, OTIF (On-Time In-Full), logistics costs, stock accuracy, and procurement savings.
  
• Prepare regular reports and performance dashboards for senior management, providing insights and recommendations for operational improvements.
  
• Lead continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve customer service levels.
  

Requirements

Job Requirements

Education & Experience

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related discipline.
  
• Minimum 7-10 years of experience in supply chain, procurement, logistics, or inventory management, preferably within the F&B, retail, FMCG, or food manufacturing industry.
  
• Proven experience managing end-to-end supply chain operations in a multi-site retail or restaurant environment.
  
• Experience supporting business expansion, new outlet openings, or supply chain transformation initiatives will be an added advantage.
  

Skills & Competencies

• Strong knowledge of procurement, inventory management, demand planning, warehousing, and logistics operations.
  
• Proven ability to optimize inventory levels while balancing product availability and cost efficiency.
  
• Excellent supplier management and commercial negotiation skills.
  
• Strong analytical and problem-solving capabilities with the ability to interpret operational data and drive informed decisions.
  
• Experience using ERP, inventory management, or supply chain planning systems.
  
• Advanced proficiency in Microsoft Excel and other reporting tools.
  
• Excellent communication and stakeholder management skills with the ability to collaborate across multiple departments.
  

Leadership & Personal Attributes

• Strong leadership skills with experience managing and developing high-performing teams.
  
• Results-oriented with a continuous improvement mindset and strong attention to operational excellence.
  
• Highly organized and capable of managing multiple priorities in a fast-paced retail environment.
  
• Proactive, adaptable, and able to respond effectively to changing business demands.
  
• Demonstrates strong integrity, accountability, and a customer-centric approach to supply chain management.