Supply Operations Developer | Supply Operations | Supply Chain Operations

About us

Supply Chain Operations organisation with its 730 co-workers connects our customers with IKEA products in a simple, affordable and sustainable way. We deliver excellent transport and logistic solutions today, tomorrow and over time by optimising replenishment solutions, defining physical goods flow capacity needs, managing the goods flow, sourcing & developing transport & logistics capacities and leading & securing Supply Quality. 

We contribute to customer satisfaction through securing customer perceived availability, delivering lowest cost over time, leading towards sustainability and ensuring the right quality for all services. 

About the assignment

You secure excellence in total Supply Chain operational performance and its further development, in close cooperation and alignment with all relevant supply chain stakeholders. You contribute to reach customer perceived availability at the lowest total cost (considering impacts of quality, safety, service performance, sustainability and other supply chain costs securing optimal replenishment solution).

Your main assignments as Supply Operations Developer are:

• Secure operational performance in Supply Chain from end-to-end perspective within given cope, according to (i.e. Handling Risk of Shortage, Range Changes, Handling commercial actions, Handling high inventory, Delivery solution optimization, Slot management at sender and receiver side, Flow optimization execution, Expansion execution, EQU improvements) and working methods, always having in mind the customer value Challenge and develop current logistical set up by identifying patterns of underperformance, non-compliance, deviations, and potential risks. Engaging respective stakeholders, together performing root-cause analysis and lead corrective actions. Undertake initiatives to develop operational performance, utilizing efficiency increase opportunities to bring excellence in operations and reach agreed objectives.
• Validate and optimize sending and receiving capacities as a link between all Supply Chain stakeholders.
• Lead high-quality communication with on time- and fact-based supply information among stakeholders from the whole Supply Chain.
• Follow up on execution of the Supply Plan (the compliance of Stakeholders, the execution of market-relevant plans in connection with the Market Operation Forum (MOF).
• Adjust Delivery lead times based on performance and follow up On Time Delivery (OTD).
• Plan and execute replenishment plan for new logistic units (Store and Customer Distribution Centers within established market).
• Support, contribute with a knowledge and actions during ERP situation.
• Give an input on improvement of current processes, way of working to Supply Operations Competence centers – FPD, FRD, FCP).

About You:

We want you because:

• the IKEA culture & values inspire you every day.
• you have an university degree in logistics / supply chain management, economics or other relevant background.
• you worked at least 8 years with logistics/supply chain processes.
• you have Advanced level of calculation methods, analysis tools and high proficiency in Microsoft Office applications.
• you have experience in implementation of decided concepts, working methods and tools.
• you have good analytical skills.
• you have good knowledge about logistical performance indicators and their main key drivers.
• you have capability to build fact-based business cases in close cooperation with relevant stakeholders and find win-win-solutions within the supply chain.
• you have good presentation and communication skills and the capability of building effective and trustful relationships. You able to lead and steer effective discussion.
• you always strive to reach goals with a high level of energy and motivation and are confident to make independent decisions.
• you always have the customer and cost in focus.

You will be member of a team where sharing and learning together is a very important part of developing the business. You will have the possibility to establish and widen your personal networks. You can grow your experience as well as gaining a broader knowledge of IKEA supply chain.

This assignment will be based at IKEA Supply (Malaysia) Sdn Bhd Distribution Centre in Pulau Indah, Port Klang, Malaysia. You will report to the Supply Operations Development Manager, Supply Operations.

The selection process will take place continuously, so please send in your application with your CV and letter of motivation as soon as possible. Last application date: 2 June 2025.

Please note we are not able to offer international mobility support.