System Analyst (Tech Lead) - Gaming Tech/Loyalty Program

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
 
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
 
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Responsibilities:

• Manage a technical team comprising Analyst Engineers, Senior Software Engineers, and Software Engineers in leading the analysis, design, development, implementation, and support of IT solutions.


• Conduct Requirement Gathering, System Walkthroughs, User & Technical Training, and UAT with project stakeholders.


• Perform High-Level and Detailed System Design using strong Object-Oriented Analysis and Design (OOAD) principles.


• Lead core software development specifically focusing on complex rendering logic and custom UI components using GDI+ and WPF.


• Oversee deployment processes, including software packaging, installation, and configuration.


• Provide Level 2/3 support and technical consultation for customers, including onsite/offsite troubleshooting for local and overseas systems.


• Conduct technical discussions and brainstorming sessions with project teams and vendors.


• Delegate project tasks to team members and monitor progress to ensure timely and quality deliverables.


• Analyze and perform impact analysis on project change requests and interventions to achieve project deliverables.


• Perform and oversee software testing (Performance, System Integration, Regression, and UAT) to ensure software quality standards are met.


• Continuously identify technical enhancements to improve performance, scalability (Distributed Databases), and user experience.


• Evaluate new technologies and platforms (Web, Desktop, and Kiosk) to guide strategic tech direction.

Requirements:

• Experience: Proven experience in a System Analyst or Technical Lead capacity with a strong background in software engineering.


• Education: Bachelor's Degree in Computer Science, Information Technology, or a related discipline.


• Technical Expertise: Deep knowledge of the full SDLC and Agile methodologies.


• Core Programming: Advanced C#/.NET Mastery including asynchronous programming (async/await), LINQ, Generics, and Reflection.


• Graphics & UI: Expert knowledge of GDI+ (System.Drawing) and WPF for high-performance custom UI development.


• Web & Services: Proficiency in HTML5 and WCF for distributed communication services.


• Database: Advanced MSSQL skills, including experience with Distributed Database architecture.


• Memory Management: Proficient in using profiling tools to track heap allocation and handle memory/handle leaks.


• Documentation: Expert in preparing project documents (SRS, RTM, System Design Specs, Test Cases, Technical/User Manuals, and Installation Guides).

Leadership & Soft Skills:

• Proven leadership and mentoring experience, providing guidance and technical advice to team members.


• Strong analytical and critical thinking skills for complex problem-solving.


• Excellent stakeholder communication and cross-functional coordination.


• Able to balance technical depth with business context.


• Proactive, detail-oriented, and passionate about innovation and continuous improvement. 

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!