System Operator (AS400, ControlM, Unix/Linux / Windows)

• Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures
• Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures
• Perform reports printing and distribution
• Manage IT-related incidents and problems reported via phone call or e-mail from client staff
• Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring
• Perform job submission, backup, recovery and restart in accordance to SOP or approved ad-hoc requests
• Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures

Key Requirements

Minimum Degree in IT or Computer Science from a recognized polytechnic/institution

Minimum 2 years of working experience in relevant work area

Experience in operating at least 3 of these platforms: AS400, Mainframe, Unix/Linux and Windows

Proficient in using MS Office Suite of products

Proficiency in Excel macros, pivot tables and charting are a plus.

Good communication and interpersonal skills and proficient in English Language

Proven ability to work independently and under pressure

A good team player