Team Lead, Strategic Admin

Key Responsibilities:

1. Provide Admin Support on new opening/ relocation/closure of branch/ Head Office/ Easy and ensure Admin readiness prior to Day 1
2. Keep abreast with organizational changes, latest policies & procedures and develop technical knowledge to maintain competent and reliable
3. Responsible for contract renewal programs under Unit’s purview by obtaining requirements, negotiating price & services, following through approval process & executing contracts
4. Complete project by organizing, coordinating information & requirements, planning, evaluating submissions & recommendations, following through approval process, supervising the activities and monitoring results.
5. Establish network amongst within the RHB Group and external network by communicating action, maintaining professionalism and continuing needs.
6. Responsible for day-to-day management of voice services for RHB Group to resolve issues that may arise in a timely manner to ensure business operations continuity.
7. Manage centralized voice telecommunication requisition & auto payment registration for RHB Group
8. Manage centralized tele-conferencing requisition, payments processing and troubleshooting assistance for RHB Group
9. Extend support to users by providing guidance and supervising the onsite relocation to smoothen the movement
10. Provide consultations to users on requisition for voice recording facilities, keyphones systems, telephone equipment for efficiency and cost effective.
11. Provide telecommunication infra by identifying needs; evaluating options; maintaining equipment;
12. Gatekeeper for HO Admin payment (i.e. screening, verifying and cross checking) to ensure validity, genuinely & indisputably of all submitted invoices prior to submission to Group Finance.
13. Handling and Processing staff claim reimbursement for admin & property related items
14. Act as payment checker (ie verify, validate, cross check) to ensure bills request are good for payment
15. Complete annual BCP program by reviewing & updating manual, conducting testing, coordinating information & requirement, preparing pre & post documentation and ensure all requirements & process are in accordance to the Group Operational Risk Management guidelines.
16. Continuously contribute to team effort by accomplishing related result as needed.

Requirements:

• Bachelor Degree - any fields.
• At least 5 years’ experience in telecommunication services
• Knowledgeable in telecommunication infra & technical
• Good interpersonal skill & management skill
• Able to work under pressure with minimal supervision
• Good knowledge of Microsoft Office i.e. Excel & Word
• Demonstrate good team work