Team Leader, Cash (Level 1)

Business Segment: Personal & Private Banking

Location: ZA, Eastern Cape, Butterworth, 7 Mthatha Street

To manage a team of Level 1 Cash Consultants who take demand from walk-in customers for any cash related matters (e.g. teller, ATM) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

Qualifications

Minimum Qualifications

Experience

• Branch Operations
• Forex Skills are a requirement
• 3-4 yearsPrevious branch banking experience in the front line (e.g., telling, treasury).
• Knowledge of the procedures and the interdependencies of the various functions performed in the branch.

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Banking Process & Procedures
• Client Retention
• Customer Acceptance & Review (Consumer Banking)