Technical Communications Specialist, II

Communicates technical information to end users of Zebra products and applications using writing, editing, design, illustration, or multimedia skills.

Essential Duties and Responsibilities:

• Researches, writes, illustrates, edits, and completes deliverables for hardware and software
projects following accepted Technical Communication standards.
• Under moderate supervision, follows the Engineering and TechComm
Department Project Specifications to complete the assigned deliverables
within the specified timeframe.
• Follows Style Guide, Template, and Branding Guidelines to comply with Zebra and
TechComm Department standards.
• Interacts with Subject Matter Experts to research procedures and technology concepts.
• Escalates issues to get timely resolution before schedule is impacted.
• Manages own time so projects are completed by due date.
• Ensures project deliverables are loaded into information management systems as appropriate.

• Knowledge of DITA and XML 

Job Requirements:
• Minimum Education:
o Bachelor’s degree in technical writing, computer science, or a related field, or equivalent
combination of education, training, and experience in technical communications or
related field.
• Minimum Work Experience (years):
o 2+ years or related field experience or required equivalent combination of education,
training, and work experience in technical communications or related field.
• Key Skills and Competencies:
o Intermediate understanding of tools used in design and delivery of end-user
documentation.
o Familiarity with graphic illustration software.
o Aptitude for technology.
o Strong professional work behaviors – strong attention to detail, teamwork, accountability.
Travel Requirements: 10%