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Technical Content Developer (1 yr contract)

icon building Syarikat : Lam Research
icon briefcase Jenis Pekerjaan : Sepenuh Masa

Penerangan Pekerjaan - Technical Content Developer (1 yr contract)


The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

 


You will play a critical role in shaping how logistics knowledge is delivered across the organization. By creating engaging, accurate, and interactive learning experiences—both online and in the classroom—you will enable operational excellence, compliance, and continuous skill development. Your work will directly impact learner engagement, onboarding efficiency, and overall productivity.

What you’ll do


Content Development



  • Develop training materials (SOPs, job aids, e-learning)

  • Simplify complex logistics processes into user-friendly content

  • Ensure accuracy and alignment with standards


Instructional Design



  • Apply ADDIE and learning principles

  • Create storyboards and scripts for WBT & ILT

  • Collaborate with SMEs to validate content


Digital Content Creation



  • Develop multimedia content (videos, visuals, interactive modules)

  • Use eLearning tools (Articulate, Captivate, Adobe)

  • Ensure LMS and SCORM/xAPI compatibility


Classroom Training Support



  • Create facilitator guides and training materials

  • Support blended learning (ILT + digital)


Content Management



  • Maintain content library and version control

  • Manage LMS and course updates

  • Keep content up to date


Collaboration & Support



  • Work with trainers and operations teams

  • Support onboarding and cross-training


Who we’re looking for


  • Education & Experience

    • Diploma or Bachelor’s degree in Instructional Design, Logistics, Supply Chain Management, Communications, or related field.

    • 3–5 years of experience in content development, instructional design, or technical writing, preferably in logistics or manufacturing.

    • Experience creating both WBT and ILT content.



  • Technical Skills

    • Proficiency in eLearning tools: Articulate Storyline/Rise, Vyond, Adobe Captivate, Camtasia, PhotoShop.

    • Familiarity with LMS platforms (Cornerstone, JourneyHub, SAP SuccessFactors).

    • Basic HTML/CSS knowledge for WBT customization.

    • Multimedia design skills using Adobe Creative Suite.




Content & Instructional Design Skills





    • Strong understanding of instructional design methodologies (ADDIE, Bloom’s Taxonomy).

    • Ability to create storyboards, scripts, and blended learning strategies.

    • Skilled in developing SOPs, job aids, e-learning modules, and multimedia content.



  • Soft Skills

    • Excellent written and verbal communication.

    • Strong attention to detail and ability to manage multiple projects.

    • Collaborative mindset with trainers, SMEs, and operations teams.



Preferred qualifications


  • Certifications:


    • Train-the-Trainer (TTT)

    • Certified Professional in Learning and Performance (CPLP)

    • Adobe Captivate Specialist or similar eLearning certification


  • Experience with SCORM/xAPI standards and LMS administration.

  • Exposure to warehouse and logistics systems (SAP MM/WM/EWM, Oracle SCM).

  • Exposure to SAP S/4HANA, Fiori, and digital transformation projects

  • Ability to design scenario-based and operator-focused training (OJT/WBT)

Our commitment

 


We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.


Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.


Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.


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