Technical Engineer Specialist - Card Printers

* Technical advice to customers

* Responding to customer inquiries via telephone, fax or email

* Handling technical inquiries of customers and partners within a target

response time

* Manage hardware & spare parts returned by customers or partners for

warranty claims or repairs

* Responsible for Desktop Solutions hardware repairs, including safety checks

* Rendering pre-sales technical support at major regional projects

* Ad-hoc and any other tasks assigned from the management from time to

time