Technical Sales & Support Manager(ASEAN) - Based in Penang

Job Responsibilities

• Initially help establish a regional sales/support office in Penang. (working alongside ‘Sales & General Manager for ASEAN’)
• Applications & Technical Sales Support for ASEAN (Both pre & post-sales)
• Work with existing & future sales partners (share training material & knowledge from HQ on a local basis)
• Proactively identify & develop new/potential customer accounts in efforts to significantly grow our business within this region (Including the adoption of system integration accounts)
• Primarily focused on supporting for programmable switching/simulation solutions initially for reed relay components and cable/connector solutions.
• Providing sales & applications support for day to day ASEAN opportunities especially for the key territories of Malaysia, Thailand, Vietnam, Philippines and Singapore.
•  Support closure of orders (whether via sales channels or direct), which may require presenting solutions, demonstrating hardware/software & creating application specific examples and working with test engineering groups at key accounts to help define new product requirements
• Representing the company at trade shows across ASEAN and work with partners for any regional seminars or web meetings
• Work closely with  R&D teams for new product proposals into strategic opportunities with some serving cutting edge applications
• Supporting service/repair requirements in a timely manner
• Working with internal where necessary to address customer issues, generate RMAs & communicate activity
• Carrying out local repairs (future), in the support office for improved service in terms of time & cost

Qualifications:

• Bachelor’s Degree (or similar), in an electronics related subject and/or several years technical experience within the industry
• Ideally in test & measurement, with an awareness of industry trends & new technologies
• Possess a good balance of electronics hardware & software skills
• Experience in functional test a bonus
•  Experience in Linux, MS Windows operating systems required
• Understanding of NI LabVIEW, NI Veristand, NI Teststand as well as programming environments such as C, C++, C# & Python.
• Solid PC skills using Microsoft Office – Word, Excel, Outlook & PowerPoint
• CRM software experience (such as SalesForce/HubSpot), a bonus
• Willing travel to accross ASEAN as necessary