Bilangan Pemohon
:000+
RMA represents Return Merchandise Authorization; it is a brand procedure for return faulty hardware for repair or replacement. Being a rapid growth electronics company, we are looking for a candidate who can show experience in building a strong foundation of our service team in return/repair process, data and technical knowledge management with our customer service team who constantly provide WOW outcomes to our customers, cementing PRISM+ Australia as the BEST customer orientated company.
This ambitious self-starter individual will be the rock of all technical know-how of PRISM+ products to the entire team. This individual will work closely with internal and external stakeholders to identify pain points, implement solutions, manage performance standards, and support RMA service operations. The candidate will be considered as a key member of PRISM+ Australia. Technical Lead will report to the Country Director Australia.
Responsibilities of Technical Service Lead but are not limited to:
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