We are desiring to recruit an expert Telephone Operator/ Helpdesk Assistant to join our passionate team at Sunway Medical Centre Sdn Bhd in Petaling Jaya, Selangor.
Growing your career as a Full time Telephone Operator/ Helpdesk Assistant is an incredible opportunity to develop relevant skills.
If you are strong in problem-solving, attention to detail and have the right attitude for the job, then apply for the position of Telephone Operator/ Helpdesk Assistant at Sunway Medical Centre Sdn Bhd today!
Job Description:
- To be responsible for smooth handling of incoming and outgoing calls
- To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase
- To assist patient, make appointment through Arcus (hospital information system)
- Handle irate callers professionally and courteously by helping them to resolve their issue or redirecting the calls to correct person or department
Job Requirement:
- Possess at least SPM certification.
- Minimum 1year experience. Fresh graduate is encouraged to apply as well
- Good command in English
- MUST Willing to work on shift schedule basis (3-shifts) / Public Holidays / Weekends
Benefits:
- Contractual bonus and Performance bonus.
- Medical, Dental and Optical benefits. .
- Career Development: Training, Annual Talent Review, Career Planning.
- Rewards and recognition: Long Service Award.
- Discount rate with other Sunway Business Units (i.e. Theme Park, Hospitality, Education, Property, Medical, Retail, Food & Beverages), Sports and Recreational, Family Day.
- Open communication. Young, energetic and fun working environment.
Benefits of working as a Telephone Operator/ Helpdesk Assistant in Petaling Jaya, Selangor:
● Excellent Benefits Package
● Continuous Learning Opportunities
● Leading Industry Pay
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