Telesales Manager (JB) - Career Growth Potential

Responsibilities:

• Work together with the recruitment team on building the Telesales Team.
• Manage large team responsible for generating sales leads, through business sales calls to prospect customers.
• Responsible for your team to proactively establish lists of potential customers and qualify sales leads through calls.
• Responsible for your team to maintain effective communication and secure sales appointment for Sales Team to follow-up.
• Responsible for your team to for produce daily sales progress update/report.
• Proactively work with digital marketing team and sales management to manage leads.
• Ensure your Telesales team properly use and update our CRM system.
• Train/Coach and mentor your team to sell more and better, through the phone.
• Develop new sales methods and strategies that will lead to strong value proposition to prospects.

Requirement:

• A Degree or Diploma, in any field.
• Minimum 5-7 years of experience in Telesales or Telemarketing or Customer Service or Call Centers.
• Minimum 3 years of experience in managing Telesales team of minimum 10 people.
• Able to communicate with people at all levels, with an independent, proactive, positive, hardworking, and driven with a can-do attitude.
• You are an excellent team player.
• Proficient in English and Bahasa Malay.
• Good command of Mandarin / Cantonese is a strong plus.