Test Centre Adminstrator

Syarikat : Aug Student Services

Jenis Pekerjaan : Sepenuh Masa

Subang Jaya, Daerah Petaling; Selangor

Bilangan Pemohon

000+

Mohon Sekarang

Penerangan Pekerjaan - Test Centre Adminstrator

This job is to manage and administer tests at a test center. You might like this job because it involves troubleshooting technical issues and liaising with test providers.

Full-Time

Job Description

Promotion & Managing of Test Center

To manage day-to-day operations of the Test Center;
To administer and invigilate various tests (ie, PTE Academic, PMI, UCAT, RGOC, etc) following established guidelines;
To ensure the Test Center operates on a commercially profitable and viable position;
To ensure that all tests are administered and carried out with in relevant policies, guidelines, and standards;
To ensure confidentiality of test results;
To comply with all testing procedures and strictly adhere to company policies;
To troubleshoot all technical issues with internal and external team;
Liaison person with all test providers (Pearson, AEAS, British Council IELTs, etc) on any ongoing concerns, issues or promotions;
To achieve the target given by management;
To prepare and upkeep monthly reports for submission to management and accounts department;
To attend to all potential exam enquiries and registrations;
To ensure all promotion materials are up to date and available for counsellors to utilize;
To upkeep and maintain testing inventories to ensure functionality and items remain in good condition

Other Administrative Supports

To support counselling teams with marketing task, ie:
School Fairs/ Exhibitions
School Talks
AUGtrix

2. Any other tasks as assigned

Job Requirements

Candidate must possess at least Diploma or Degree in any field.
Preferable at least 1-2 years working experience in Test center or Customer Service preferred.
Required Languages: English, Malay, and Chinese (Mandarin / Cantonese)
Courteous, patient and tactful personality with strong customer service orientations.