To search and apply for job openings that match your interest here - Processing Officer - Autombile

Duties and Responsibilities

• Submit a minimum of 25 vehicle financing applications daily, including both new and appeal cases.


• Ensure full compliance with the 21-point checklist prior to submission for approval.


• Perform credit assessments and provide recommendations in accordance with established guidelines for new and appeal applications.


• Verify the adequacy and completeness of documents according to the checklist for processing.


• Ensure strict adherence to internal policies, guidelines, and regulatory requirements related to financing processing.


• Check for accuracy and consistency of credit-related data entered into the FAST system.


• Verify consistency of information provided in submitted documents.


• Keep Decision Providers (DPs) and approvers well-informed with all relevant facts to facilitate informed decision-making.


• Follow escalation procedures for fraudulent or suspicious applications promptly.


• Adhere to escalation protocols for applications involving high-risk customers and connected parties.


• Provide guidance and training to Marketing Officers (MO/PO1) to improve the quality of credit submissions.


• Ensure compliance with Personal Data Protection Act (PDPA) requirements in all processing activities.


• Perform ad hoc tasks and cross-functional duties within the Credit Financing Processing Centre (CFPC) as requested by the supervisor.


• Handle and dispose of customer information securely and confidentially during processing.


• Comply with all internal policies/guidelines and external regulatory requirements at all times.


• Perform any other duties or assignments as directed by the superior to meet business requirements.

Job Requirements

• At least 1-2 years of experience in vehicle financing, credit assessment, or related financial services.


• Strong understanding of credit assessment and vehicle financing processes.


• Attention to detail and ability to follow checklists and guidelines strictly.


• Proficient in data entry and familiar with FAST or similar credit processing systems.


• Good communication skills to liaise with decision makers and marketing teams.


• Ability to identify and escalate fraudulent or high-risk cases appropriately.


• Knowledge of regulatory and compliance requirements related to financing and PDPA.


• High level of integrity and confidentiality.


• Strong analytical and problem-solving skills.


• Ability to work independently and as part of a team.


• Willingness to take on ad hoc tasks and cross-functional duties.


• Familiarity with internal escalation processes and risk management preferred.


• Ability to handle a high volume of work efficiently under tight deadlines.