Trade Compliance Operations AP (Senior Executive)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities. 

Objectives of the Position     

•    Support BASF group companies to meet all legal and regulatory requirements related to trade compliance.
•    Protect BASF’s license to operate by ensuring adherence to Import and export control, domestic regulations, sanctions, and screening obligations.

Main Areas of Responsibilities and Key Activities

• Execute trade compliance related activities for BASF companies to ensure compliance. Ensure timely update in Daily Operation Reports and regularly review compliance performance with relevant areas against business processes predefined criteria.


• Evaluate, analyze and verify trade compliance regulatory data and documentation to support system accuracy, database integrity, and ongoing compliance monitoring.
  
  
  
  • Support team members in resolving issues related to service delivery including communication with internal customers / stakeholders / other business partners.
  
  
  • Perform necessarily follow up action to ensure deliverables completed in a timely manner. 
  
  
  
  


• Ensure that BASF’s trade compliance processes and standards are effectively applied across Asia Pacific (and other supported regions), covering import, export, and regulatory requirements. This includes monitoring regulatory changes, assessing business impact, managing stakeholders, and implementing compliance activities using BASF tools and digital solutions.
  
  
  
  • Facilitate knowledge exchange on best practices sharing and training, including participation in regional or cross-regional projects and initiatives
  
  
  • Report preparation, including KPI reporting, cost charging, non-conformance monitoring and improvement initiatives, using BASF tools, Visual Dashboard, and digital solutions.
  
  
  
  


• Act as focal point to support internal and external audits, including conducting Quality Checks to identify potential improvements and implement preventive measures.


• Ensure timely review, update and continuous improvement of work documentation such as process descriptions, work instructions to maintain sustainable knowledge retention and process standardization within department.


• Interface with various stakeholders such as Supply Chain, Customer Services and Technical Experts to enable effective implementation of compliance policies and BASF minimum requirements.


• Drive continuous improvement through Lean Six Sigma methodologies and digitalization initiatives to enhance operational excellence   and process efficiency.


• Execute assigned processes with a consistently high standard of service to effectively meet the growing demands of business operations across relevant regions.


• Guide and support team members in performing routine activities for Trade Compliance Ops AP team.


• Commit to continuous self-development through proactive learning and development (70:20:10 approach) and actively contribute to building team capability.

Job Requirements

Education     

• Bachelor’s degree in International Business, Law, Supply Chain Management, Logistics, or a related field.


• Background in Chemistry or related science is an added advantage for product-related compliance.

Working Experience   

• Minimum 3 years’ experience in regulatory or compliance functions, product safety & stewardship, supply chain /order management operations, or procurement activities within a multinational environment is preferred.


• Practical experience with import and export processes, including documentation and custom procedures, is an added advantage.

Technical & Professional Knowledge  

• Knowledge of regulatory controls, import/export requirements, license/permit management, and trade compliance procedures and standards in Asia Pacific countries.


• Understanding global trade regulations (e.g. export control, sanctions, restricted party screening) would be an advantage.


• Proficiency in MS Office 365 (Excel /Power Point essential)


• Experience with SAP systems in supporting compliance or logistics processes would be beneficial.


• Fluent in English (written and spoken); proficiency in Chinese or German is an asset. 


• Experience with digital tools and automation technologies (e.g., Robotic Process Automation, Power BI) or Lean Six Sigma methodologies.


• Analytical thinking, problem-solving, organizational (coordination) skills


• Effective communication and interpersonal skills.


• High attention to detail, proactive mindset, and able to work independently   as well as collaboratively in a team environment.

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital. We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.