Training Executive

Training & Development (Human Resources & Recruitment)

Job Description Summary: We are seeking a CH Executive - Support to join our team. Your role will involve designing an array of materials spanning digital, classroom, and e-learning programs. Success in this position requires being a proactive self-starter, capable of generating innovative creative concepts and demonstrating exceptional attention to detail.

What You'll Champion: Training & Quality Executive Collaborate with Assistant Managers and Managers to assess training needs and schedule appropriate training sessions. Design and deliver effective training programs.

Prepare and update educational materials such as new hires, refresher slides, videos, and other resources in the training drive. Support, coach, and mentor both new and existing employees. Maintain attendance and other training records.

Conduct evaluations to identify areas for improvement, including DSAT coaching, Gemba walks, and sampling. Monitor employee performance and response to training to ensure desired outcomes are achieved. Conduct on-the-job training sessions.

Work as part of a team and effectively manage stakeholders' expectations. Support and assist the audit and quality team in conducting quality audits and generating reports for all teams (CHSS & Airline) as and when required. Maintain knowledge of quality standards and work with the QA team on creating awareness and training programs/workshops

Make recommendations for process improvements. Create, review, and refine processes to enhance efficiency and effectiveness. Participate in monthly departmental meetings.

Demonstrate strong attention to detail. Manage time effectively to meet training and quality objectives. What

You'll Enjoy: Communication Skills: Excellent verbal and written communication skills to effectively convey training materials and quality standards. Technical Proficiency: Proficient in using training software and tools, including Learning Management Systems (LMS), presentation software, and video editing tools. Analytical Skills: Strong analytical skills to assess training effectiveness and identify areas for improvement.

Adaptability: Ability to adapt training methods to different learning styles and employee needs. Problem-Solving: Strong problem-solving skills to address training challenges and quality issues proactively. Interpersonal Skills: Excellent interpersonal skills to build rapport with employees and foster a positive learning environment.

Continuous Improvement: Commitment to continuous improvement and staying updated with the latest training and quality management trends and best practices. Education and Experience Requirements: Any Diploma/Bachelor’s degree in business, graphic design, mass communication, or equivalent experience. Not pre-requisite but preferably with at least two years of experience in graphic design or e-learning programs for adult learning.

Our Hiring Process: Application received Candidate screening Interview(s) Background check and/or other assessments Offer and negotiation Get To

Know AirAsia: AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so

Now Everyone Can Fly.

AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations.

We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in?

AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"

AirAsia SEA Sdn Bhd (Formerly known as AirAsia Global Shared Services Sdn Bhd) (1045172-A) is a subsidiary company of AirAsia Berhad.

Was incorporated on 7 May 2013. We are a global shared services provider enabling our clients with finance and accounting services, people department support, analytics, data management, credit & collections and strategic procurement.

We aim to continuously improve processes and explore new ways to increase our clients' profitability. We return our clients the most valuable commodity being TIME. Our clients can now spend more time on making money and less time on accounting for it.

To ensure our customers succeed, exceeding their expectations, AGSS will work hand in glove with the customer on new processes and systems, introduce new performance enhancing techniques and skills that will solve and move the dial together to achieve the desired operational excellence.

Companies are assured that they can then deliver excellent quality of services and enhanced customer satisfaction through elimination of redundant activities while working in an environment of continuous improvement.

AirAsia SEA Sdn Bhd (Formerly known as AirAsia Global Shared Services Sdn Bhd) (1045172-A) is a subsidiary company of AirAsia Berhad.

Was incorporated on 7 May 2013. We are a global shared services provider enabling our clients with finance and accounting services, people department support, analytics, data management, credit & collections and strategic procurement.

We aim to continuously improve processes and explore new ways to increase our clients' profitability. We return our clients the most valuable commodity being TIME. Our clients can now spend more time on making money and less time on accounting for it.

To ensure our customers succeed, exceeding their expectations, AGSS will work hand in glove with the customer on new processes and systems, introduce new performance enhancing techniques and skills that will solve and move the dial together to achieve the desired operational excellence.

Companies are assured that they can then deliver excellent quality of services and enhanced customer satisfaction through elimination of redundant activities while working in an environment of continuous improvement.

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Perks and benefits

Medical

Staff discount for Flights and many more

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