Training Supervisor - Japanese - Penang...

Marketing Communications (Marketing & Communications)

Full time

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C. Relevant Sales and Technical Skills Required

• Minimum 2 years of experience

D. Training / Facilitation

• Minimum 2 years of experience
• Fast learner and independent
• Basic Facilitation Skills

F. Skills

• Minimum bi-lingual proficiency, tri-lingual and above is preferred. English and Japanese Language proficient (at least N2 level).
• Can multitask between running classes and conducting administrative tasks

G. Preferred Qualifications

• Proven experience as corporate trainer
• Team supervision experience for at least 1 year
• Training Needs Analysis
• Good analytical skills/ data driven
• Understanding of effective teaching methodologies and tools
• Willingness to keep abreast of new techniques in corporate training
• Proficient in MS Office (Advance skills in Excel and PowerPoint); e-learning software will be an asset
• Phenomenal communication, presentation and public speaking skills
• Organizational and time management abilities
• Critical thinking, analytical and decision making abilities

Teleperformance is a global digital business services company.

With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

170 countries served.99 % of our employees continue to work in a Great Place to Work 410 K+ employees worldwide50 % of our workforce works remotely300 + languages and dialects63 % of all non-agent roles are filled through internal promotions

What do we do?

We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services.

Check us out!:

Who is Teleperformance

Teleperformance is a global digital business services company.

With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

170 countries served.99 % of our employees continue to work in a Great Place to Work 410 K+ employees worldwide50 % of our workforce works remotely300 + languages and dialects63 % of all non-agent roles are filled through internal promotions

What do we do?

We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services.

Check us out!:

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