Transport & DNM Operations (Executive)

Objectives of the Position          

This person will be responsible for transport operations and distribution network management for country operations

Main Areas of Responsibilities and Key Activities

Transport Management:

• Manage transport operation (inbound, outbound) for bulk and packaged with different modes of transportation, perform SAP transactions eg. Delivery Order processing, TM Order processing, etc.


• Evaluate, monitor and improve the performance of 3rd party service providers, handle non-conformance service issues; participate and support 3rd party service provider selection.


• Optimize transportation processes based on market surveys and business feedback to meet customer and company requirements.


• Coordination and management of service provider for vehicle placement.


• Tracking delivery of products to customers (monitoring of in-transit vehicles, shipments).


• Ensure transportation safety.


• Evaluate service provider performance on regular basis in line with BASF standards.


• Coordination and management of order management


• Ensuring timely delivery of goods to customers.


• Coordination with EHS, insurance and service provider in case of accidents.


• Ensuring utilization of dedicated vehicles.


• Insurance management (raising insurance claim and recovery) incl. management of recovery from service providers

Distribution Network Management:

• Manage distribution network operations including warehouse, tank terminal etc. Perform SAP transactions eg. GR/GI, stock status change, COA, Label, etc.


• Interact with business management, BU SCM and sales to gain knowledge of business and provide Warehouse operations solutions to business


• Offer guidance to Logistics Service Provider team members in capturing BU/ Customer expectation / reduction of repeat NCMs, by analyzing the root causes, propose corrective measures and ensure on-time closure of the end-to-end process in coordination with BUs and Functions for all Logistics Operations complaints.


• Provide job coaching & training in matters related to Warehouse operations, process efficiency and foster customer focus culture


• Ensure Zero Medium and Major observation during internal and External audits of Distribution Network Operations processes.


• Regular and timely monitoring of Warehousing LSP via defined KPIs, analysis of data from SAP system and / or developing / implementing new KPIs relevant to the business. Conduct regular service provider performance reviews.


• Continuous process and Cost improvement for the Business Units in the assigned geography


• Safety/Compliance: Ensure high safety/compliance standards are maintained by all LSP at all times. Conduct internal audits and visits.


• Communication: Ensure timely and effective communication with all stakeholders (Business Units, 3rd party LSP, Logistics procurement, Customer Service, BU Planners etc

Requirements

• Minimal require 2-3 years working experience in supply chain field.


• Mandarin speaker required for managing China operation.


• Min diploma education in supply chain related field


• Knowledge of Transportation & Warehousing Safety process


• Knowledge of SAP processes & Digitalization of Logistics Operations.


• Knowledge of Logistics service provider market / Real Estate market.