Urgent Hiring - Customer Service Executive | Rotational/KL (Fresh/Exp) P4
- Basic Salary + Allowances + Annual Bonus
- Banking Call Centre Environment (Rotational Shifts)
- Must fluent in English
- Day Shift / Night Shift (Rotational shift)
- 5 Days working, 2 days off (Rotational)
- Training will be provided
- Work From Office (WFO)
- Virtual interview
- Accessible by Public Transport
- Fresh Graduate are welcome to apply
- Mandarin speaker are welcome to appy
Job Responsibilities:
- Working in a contact centre environment and handling multiple calls from our customers.
- Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.
- Taking ownership to complete necessary research and customer follow-up or alternatively directing the customer to the appropriate department for resolution.
- Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
- Providing high-quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
Job Requirements:
- MINIMUM DIPLOMA with at least 2 years of working experience in Customer Service or Call Centre
- SPM candidates MUST have atleat 5 years experience.
- Not a job hopper candidates
- Fresh graduates are welcome to Apply (Degree or Above)
- Possess excellent command of English
- Flexibility to work on shift duties (including weekends and public holidays).
HOW TO APPLY
Click Apply Now button below.
To speed up the process, please include UPDATED information in your resume:
- Period of working experience for each employment
- Work experiences with a reason for leaving each employment
- Current/ Last drawn salary
We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration
Registration No.
933749-P
Your application will include the following questions:
What's your expected monthly basic salary?
How would you rate your English language skills?
Which of the following languages are you fluent in?
Have you worked in a call centre before?
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