Warranty Officer (Volvo Glenmarie) - Get Hired Fast

Responsible for warranty control and administration in accordance with claim procedures in order to minimize warranty rejection.

Job responsibilities:

• Process warranty claims on a timely basis.
• Process all warranty paperwork to ensure proper documentation.
• Monitor and ensure that the quality of the claims submitted are able to make good on the claims.
• Escalate warranty claim discrepancies to HQ Warranty in order to minimize leakages.
• Monitor warranty debtors to ensure timely collection of payment within provisioning policy.
• Verify payments from the Principal in order to ensure proper collection book-keeping.
• Perform monthly disposal of warranty parts to ensure compliance with Principal policy and efficient management of storage space.
• Ensure compliance to aftersales policies and processes to minimize leakages and optimize efficiency.
• Performs any other duties that may be delegated from Manager from time to time.

Requirements:

• Candidates must possess at least Diploma/Advanced/Higher/Graduate Diploma/Degree in Automotive/ Mechanical Engineering or equivalent.
• Preferably 2 years of working experience in automotive service and repair or related field.
• Possess strong self-discipline, time management skills, able to work in a team with a positive attitude towards learning.
• Able to work under a fast-paced environment.

Benefits:

• Medical Benefits & Insurance Coverage
• Opportunities for Career Growth and Advancement
• Branch Incentives Based on Branch Performance