Web Services Customer Support Coordinator

Web Services Customer Support Coordinator

This job is for a Web Services Customer Support Coordinator, focusing on customer service and website maintenance. You might like this job because it offers medical benefits, bonuses, and the opportunity to work with various programming languages and content management systems.

RM 4000 - RM 6000

Stellar Suites, Puchong (3 min walk from LRT Bandar Puteri, Puchong)

Full-Time

1 week ago

Job Description

Job Highlights
MEDICAL BENEFITS
BENEFITS & PERKS
BONUS PACKAGE

• Customer Servicing. Able to communicate effectively and has good problem solving skills.
• Website and software application maintenance.
• Using PHP scripting, management tools, content creation tools, applications, and digital media.
• Familiarity with CMS example WordPress, Drupal, Kentico etc and Magento e-commerce platform will be an advantage.
• Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.
• Working with the team to perform Website updates.
• Determining user needs by analyzing technical requirements.

Job Requirements

• Bachelor's or equivalent degree in Web Development, Information Technolog, Computer Science, Software Engineering or related field, or relevant experience minimum 5 years.
• Fluent in English is compulsory.
• Fluent in Chinese and Malay is an advantage. 
• Solid knowledge and experience in programming applications.
• Proficient in My SQL.
• Experience in Drupal; Wordpress; Laravel; Kentico will be an advantage.
• Dedicated team player.
  Ability to thrive in a fast-paced environment.
• Solid ability in both written and verbal communication.
• Knowledge of programming language and technical terminology.
• Able to develop ideas and processes and clearly express them.
• High degree of independent judgment.
• Able to solve complex problems.

Skills

Content Management Systems

WordPress

Drupal

PHP (Scripting Language)

HyperText Markup Language (HTML)

Technical Support

Communication

Web Development

Customer Relationship Management

Company Benefits

Medical card & benefit

Medical visit and hospitalisation costs are covered up to RM80,000 per year for confirmed members, including spouse and children

Bonus

Free snacks and drinks to recharge

Team building

Join our town hall meeting, luncheons, festive events, badminton session and more!

Extra 1 day birthday leave and ½ day for festival.

Flexi working hours

Work from home on Mondays, arrival between 7AM and 10AM on Tuesdays to Fridays

Additional Info

Company Activity

Last active - few minutes ago

Experience Level

0 - 20 Years of Experience

Junior Executive

Job Specialisation

Customer Service, Cybersecurity / Network Security, Software Development & QA / Testing

Web Services Customer Support Coordinator

Stellar Suites, Puchong (3 min walk from LRT Bandar Puteri, Puchong)