Beverage Innovation

• Participate in New Product Development, starting from A to Z (ideation to launch)
• Create and enhance drinks menu that fill a niche in the competitive FandB market
• Responsible to develop new beverage based on market trend, sales data, operation effectiveness and customer demography
• Conduct idea generation sessions to initiate the creation of new beverage products that align with company goals and objectives
• Establish costing information for new and revised formulation
• Aid in preparation of food tasting sessions and constantly iterate rapidly
• Conduct comprehensive market and consumer research to identify emerging trends, technologies, and opportunities for new product development
• Gather, analyze, and maintain product, market, and technology trend information and come out with feasibility report to ensure products are always viable and competitive
• Work collectively with internal teams, eg.: Operations, QA/QC, Halal, Marketing and Supply Chain throughout the product development processes to ensure successful product launch to the market
• Identify and evaluate potential suppliers, partners, and external resources to support research and development initiatives
• Communicate constantly and build good rapport with vendors
• Perform testing on product stability, shelf-life evaluation and any other tests as per required
• Ensure all products are in compliance to Halal requirements, health and safety regulations
• Conduct investigations and propose solutions to address all product complaints or feedback
• Responsible for the upkeep of product SOP
• Maintain accurate documentation of experiments, procedures and results to facilitate knowledge sharing and intellectual property protection
• Responsible for other ad-hoc tasks as assigned by superior / management from time to time

; JOB REQUIREMENTS:

• Minimum 2 years of work experience in FandB chain / retail or FandB product development (coffee-related industry will be an added advantage)
• Ability to conceptualize and execute new method development
• Possess good sensory skills for product bench-marking and development
• Good interest and knowledge in ingredient formulation and development
• Computer literate - proficient with Microsoft Office and Excel, other relevant software and application
• Good command of written and spoken English and Malay (proficiency in other languages will be an added advantage)
• Good interpersonal skills and ability to communicate with all levels, internally and externally, in an effective and responsive manner
• Excellent problem-solving skills and ability to think creatively to develop new and improved products
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
• Strong attention to detail, accuracy and documentation practices