Consumer Care Manager

Consumer Care Manager Your new company A well-established FMCG company who has spent the last few years innovating and creating new and better products for its consumers. Your new role

• To create SOPs, train and manage vendors.
• To standardize SOPs for brand image to be aligned towards all retailers and distributors.
• Work closely with internal and external stakeholders (locally and globally)
• Translate brand strategies and objectives into brand product and packaging, trade and consumer engagement and launch to market execution.
• Measure and report the performance of all marketing campaigns and assess against ROI and KPIs.

What you'll need to succeed

• Strong experience in Customer Service as a Team Leader/ Team Manager/ QA Manager
• Fluent in English
• Degree holder
• Highly knowledgeable in delivering and implementing marketing activations.
• Team player and open to travelling to different places day/night.
• Strong experience in recruiting and training team members
• Proactive in project management and team collaborations

What you'll get in return Great opportunity in an FMCG with strong remuneration package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Recruiting, Training, Customer Service, Project Management, Team Manager, Team Leader, Qa Manager