IT Security Operations Manager

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IT Security Operations Manager

Apply locations Malaysia - Kuala Lumpur time type Full time posted on Posted 13 Days Ago job requisition id JR0003341

Main duties and responsibilities

• Support the internal stakeholders in delivering secure IT systems
  • design and contribute to operate the security tools in line with infrastructure and security principles
  • Extend and improve existing security tools landscape within the group
  • Implement KPIs and metrics to measure the current status of security

• Team Leadership
  • Lead and mentor a team of security engineers, fostering a centre of technical excellence, collaboration and continuous improvement; Provide guidance and support to ensure team deliveries

• Security Incident Management
  • Lead of security incident response process including regular update, testing and execution

• Support the team in day-2-day security operations
  • Participate in the change management process
  • Test and identify network and system vulnerabilities incl. coordination, tracking and remediation of identified weaknesses
  • Perform ad-hoc internal and external network and application penetration testing using a variety of methods, tools, and techniques
  • Coordinate and track remediation of reported vulnerabilities
  • Security monitoring, definition of security events to be collected

• Develop a strong understanding of business and system processes
• Communicate complex technical issues in simplified terms to the relevant staff
• Continuously re-evaluate current implementation with industry benchmarks and best-practice principles

About Us

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries . At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.