IT Support Engineer - Urgent Hiring

We are looking for a focused IT Support Engineer to join our growing team at Capital Human Resource Management Pte Ltd in Perak.
Growing your career as a Full Time IT Support Engineer is an awesome opportunity to develop excellent skills.
If you are strong in creativity, project management and have the right mindset for the job, then apply for the position of IT Support Engineer at Capital Human Resource Management Pte Ltd today!

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IT Support Engineer

Capital Human Resource Management Pte. Ltd Bukit Merah SGD 3,000 - SGD 5,000 Posted on 3-Apr-23 Apply Now Apply Now

IT Support Engineer

Capital Human Resource Management Pte. Ltd Apply Now

Job Highlights

• 5 Days Work Week
• Great Opportunities for Career Growth
• Variable Bonuses & Allowances

Job Description

Our Client, in the IT Industry  located in the  Central  has opening for  IT Support Engineer

Responsibilities:

• Responsible for break-fix support for IT related equipment
• Support the project manager(s) and sales team in various activities to ensure timely delivery/closure on business critical issues according to customer expectation.
• Supports new projects, OS installations, upgrades, patches and creation of documentation
• Supporting the roll-out of new applications
• Setting up new users' accounts, profiles and dealing with password issues
• Handle customer relation problems promptly and appropriately, provide guidance, escalate issues according to establish workflow
• Perform root cause analysis, repairing system software, troubleshooting performance issues, OS configuration and hardware failures
• Perform preventive and corrective maintenance works as scheduled Responding within agreed time limits to call-outs
• Ensure an efficient tracking system of all paper-work
• Review and conduct impact analysis of IT infrastructure requirements and issues
• Provide support for customer calls to ensure SLAs are kept and identify potential relationship disturbances.
• Keep management informed by tracking incidents and customer requests and escalate if necessary
• Analyze customer satisfaction, identify, manage and help resolve IT related issues that negatively influence the relationship to the customer
• Work within a team environment to ensure availability of customer’s servers with significant business or IT impact

Requirements:

• Working knowledge in experience with WINTEL servers and Microsoft Operating-Systems
• Basic knowledge of Router configuration, Network and Printer setup, Secure WIFI setup
• Understanding of/and commitment to IT as a service function and business enabler
• Knowledge should extend through operating System Support, Server Virtualization, server builds, basic network troubleshooting
• Knowledge in cloud platforms such as Microsoft Office365 and Azure would be preferred Knowledge in using reporting tools would be preferred 
• Minimum 2-year experience in an IT position
• Diploma in Computing, Computer Science or Computer Engineering or Equivalent 

Qualified or interested candidates, kindly apply to us in

the  FOLLOWING FORMAT  to facilitate the short listing process;

Attachment of  CV’s  in  MSWORD FORMAT

Resumes please  INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Kyan Hou Shenglong

Reg No: R1435754

EA No: 19C9570

Additional Information

Career Level Senior Executive Qualification Not Specified Years of Experience 2 years Job Type Full-Time Job Specializations Services , Tech & Helpdesk Support

Company Overview

As a One-stop Human Resource and Recruitment Solutions Provider, we have our team of committed and experienced Business Development Consultants to perform comprehensive search for the most suitable candidates with our invaluable contact database of passive candidates. It is also imperative that we open doors for talents, to further enhance their career growth and in making the right career move. In Capital Human Resource Management we pledge Integrity, Honesty and Consistency, the hinges of a good Business Partnership. We do not just partner you. We embrace Your Future. To listen, to understand and to deliver The Premier Experience is the service and quality that you get when you work with Capital Human Resource Management. We promise to listen and understand your needs to meet and exceed your expectations. We are committed to act with only the highest level of integrity and honesty in all that we do and we act only upon clear line of communication based on respect and professionalism.
We believe Time is Essence and are consistent in acting swiftly and with urgency as a team to ensure that only the best services are delivered.
Our highly dedicated and professional Business Development Consultants are well-trained and equipped with the expertise and resources to ensure a good match for Clients and Candidates that is beneficial to both parties and we are confident our wide pool of database will be able to meet the expectations of your organization. Our Recruitment Consultant possess a strong knowledge of industry and employment trends, enabling us to completely understand your talent requirements and to provide you with expert advice and consultation. We direct our efforts in selecting, recommending only qualified candidates that we feel will add value to your organization. We partner with you to gain a deep understanding of your business and operating environment, putting us in the best position to deliver solutions that really work for you We specialized in:

• Executive search
• Overseas Talent Acquisition 
• Permanent Placement
• (Singapore/Malaysia)
• Contract/Temporary placement 
• Payroll out-sourcing
• Other Application Processing

Industries:

• Banking & Finance
• Logistics & Transportation
• Manufacturing
• Building & Construction
• FMCG/Retail
• Petro-chemical
• Engineering
• Property/Facility Management
• Marine 
• Information Technology
• Healthcare
• Hospitality & Travel
• Supply Chain

Additional Company Information

Registration No. 201531711W EA No. 19C9570 Company Size 1 - 50 Employees Average Processing Time 13 days Industry Human Resources Management / Consulting

Company photos

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Benefits of working as a IT Support Engineer in Perak:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary