Lobby Ambassador - Urgent Hiring

We are on the lookout for an energetic Lobby Ambassador to join our exceptional team at Four Seasons Hotels Ltd in Kuala Lumpur.
Growing your career as a Full Time Lobby Ambassador is an incredible opportunity to develop exceptional skills.
If you are strong in critical thinking, cooperation and have the right drive for the job, then apply for the position of Lobby Ambassador at Four Seasons Hotels Ltd today!

The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.  About Four Seasons Hotel Kuala Lumpur   The Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district, will soon see the opening of the new Four Seasons Hotel and Residences. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.  The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.  An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.  The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.  Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.  About Four Seasons   Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.  LOBBY AMBASSADOR

The Lobby Ambassador c reates a strong sense of arrival for hotel, restaurant and banquet guests in the lobby area.

We are looking for candidates who have excellent personal presentation and interpersonal skills. Attention to detail and the ability to multi task are required. Excellent communication skills are essential. Physical by nature this position requires standing for 8 hours per shift. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area.

MAIN RESPONSIBILITIES/TASKS:

• Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests.
• Directs hotel guests to the Front Desk for check-in.
• Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. 
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
• Greets all guests passing through Front Door and offers them assistance.
• Works harmoniously and professionally with co-workers and supervisors.
• Candidates must speak read and write Bahasa Malaysia as well as being fluent in English. Must have the right to work in Malaysia.

Visa sponsorship is not available for the role. Only successful candidates will be contacted.   Join Our Team   Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.  What to expect: You will……   Be a champion of the Golden Rule: Do unto others as you would have them do unto you  Be part of a cohesive team with opportunities to learn, grow and develop  Have the opportunity to engage in diverse and challenging work  Derive a sense of pride in work well done 

Benefits of working as a Lobby Ambassador in Kuala Lumpur:

● Company offers great benefits
● Advancement opportunities
● Attractive package