Retail Operations Manager - Hiring Immediately

We are looking to hire a focused Retail Operations Manager to join our stellar team at Carlo Rino Group Berhad in Kuala Lumpur.
Growing your career as a Full Time Retail Operations Manager is a terrific opportunity to develop competitive skills.
If you are strong in project management, cooperation and have the right personality for the job, then apply for the position of Retail Operations Manager at Carlo Rino Group Berhad today!

Attractive Remuneration & Benefits Package

Group Hospitalization Insurance & Outpatient Coverage

Job Description

1) Responsible for the overall operations and performance of the outlets, which includes business growth, brand objectives, merchandising, operations management, loss prevention, expenses control, recruit and retain retail team.

2) Lead and motivate retail team to achieve sales targets, with high standard of performance, good teamwork, effective communication, consistent positive result, continuous improvement and excellent customer service.

3) Conduct business review and share market information with the management along with action plans to maximize sales and profit.

4) Practise top-down and bottom-up communication to ensure business priorities, brand objectives, marketing initiatives and sales targets are well delivered.

5) Build relationship with mall management, landlords, departmental store and other business partners to ease identifying locations for outlet network expansion for better profitability and brand positioning.

6) Guarantee compliance with all SOPs and guidelines set by the Company, trade authorities, mall management and departmental store.

Job Requirements:

• Diploma or higher qualification in any related field

• At least 5 years of working experience as a retail operations personnel

• Strong sense of urgency, highly energetic, results and sales driven

Additional Information

Manager

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree

Our Company was incorporated in Malaysia under the Companies Act 1965 as a private limited company on 23 November 2009 under the name CRG Incorporated Sdn Bhd. On 13 August 2018, our Company was converted into a public limited company and assumed our present name. Listed on the LEAP Market of Bursa Malaysia Securities Berhad on 28 November 2018. Subsequently renamed as Carlo Rino Group Berhad on 23 December 2022.

Our Company is an investment holding company while our subsidiaries are principally involved in the design, marketing and retailing of women footwear, handbags and accessories, as well as provision of management services. Carlo Rino products are targeted to young working adults between the age of 18 and 35. The Carlo Rino brand has been in the market for the past 34 years.

In 2015, we launched our online platform ( extending our sales channels. We began to market our products via third-party e-commerce marketplace, namely Zalora, Lazada and Shopee in 2014, 2016 and 2018, respectively.

At present, we have 40 boutiques and outlets, as well as over 90 departmental store counters in Malaysia and online presence in other parts of the world.

Additional Company Information

Registration No.

880257-A

Company Size

201 - 500 Employees

Average Processing Time

4 days

Benefits & Others

Education support, Miscellaneous allowance, Medical, Parking, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Insurance

Benefits of working as a Retail Operations Manager in Kuala Lumpur:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary