Retail Sales Consultant

Job Description

Join our team today and take your career to the next level!

• Provide exceptional customer serviceÂ
• Exceed sales goals by demonstrating product knowledge and services offered
• Build and maintain customer relationships by providing personalized recommendations to customers
• Help ensure customer satisfaction by managing customer feedback, queries, and complaints
• Maintain a clean store environment, including merchandising, display maintenance, and housekeeping
• Monitor competition and follow industry developments
• Assist in processing orders from 3rd Party e-commerce platforms
• Assist in executing in-store and online promotions
• Carry out any additional operation duties where relevant

Job Requirements

• High school diploma or equivalent; associate's or bachelor's degree preferred
• Commitment to a 6-days work week (with extra pay)
• Proven sales experience in a retail environment
• Ability to communicate in English, Bahasa MalaysiaÂ
• Excellent communication and interpersonal skills
• Thrives in a fast-paced environment
• Strong attention to detail and organizational skills
• Flexibility to work weekends and holidays when needed
• Familiarity with Shopify POS system or e-commerce platforms is a plus

Customer Service, Interpersonal Skills, Complaints, Queries, Merchandising, Sales, Housekeeping, Attention To Detail, customer feedback, Organizational Skills, Communication, Product Knowledge