Director - Technology, Media, and Telecommunications

• Vast network of offices and professionals across more than 150 countries
• Attractive Salary & Benefits

About Our Client

Our client stands as a premier global entity, renowned for its comprehensive suite of services including audit and assurance, consulting, financial advisory, risk advisory, tax, and more. With a robust network spanning over 150 countries and territories, they have the privilege of serving four out of five Fortune Global 500® companies, testament to their unparalleled expertise and reach.

Job Description

Key Responsibilities:

• Serve as the primary liaison for clients and project managers, orchestrating team efforts to deliver top-notch results.
• Collaborate with senior management to pinpoint client needs and craft tailored solutions for the telecommunication sector's challenges.
• Drive business growth by winning new clients and engagements through solid client relationships and proactive business development.
• Cultivate and sustain long-term bonds with key client figures.
• Facilitate strategic discussions on business aims and KPIs for strategy.
• Ensure projects are aligned with business goals, focusing on scope and objectives to achieve benefits realization throughout project and program lifecycles.
• Exhibit result-focused leadership, setting attainable targets and leading by example, bridging the gap between commercial and technical aspects.

Skills and Attributes for Success:

• Exceptional teamwork and communication skills.
• A profound ambition to excel professionally and inspire others to do the same.
• Advanced analytical and problem-solving capabilities.
• A commitment to being innovative and capable of thriving in high-pressure situations.

The Successful Applicant

Qualifications and Experience:

• A Bachelor's degree in Electronics, Computer Science, Information Technology, or a related field is required.
• Demonstrated leadership alongside senior management in identifying and addressing the challenges faced by the telecommunications sector through strategic solutions.
• At least 10 years of proven experience in program and project management, showcasing skills in both business analysis and project execution.
• Significant experience in the telecommunications industry, including successful identification and development of commercial opportunities with partners.
• Familiarity with how technology enhances customer experience, operational efficiency, and profitability within the telecommunications sector.
• Knowledge of telecom network technologies and a comprehensive understanding of operations throughout the industry's value chain.
• Experience in product development related to CRM and Billing, accounting for both business needs and regulatory requirements.
• Understanding of Operational Support Systems (OSS), data protection principles, and data architecture including Business Intelligence and Data Warehousing.
• Experience in business architecture, translating business needs into service areas to support technical design.
• Skills in Management Information and Reporting Analysis, preferably across Finance, Marketing, Customer Investment and Retention, and Operations.
• Significant involvement in major, strategic, and complex program initiatives aimed at driving business transformation across multiple organizations.
• Extensive experience with Request for Proposals (RFPs), from developing capability needs to coordinating with suppliers.
• Proficient in process development for current and future states to support requirement gathering, solution definition, and project scoping.
• Exceptional quantitative skills for identifying critical business issues and developing solutions.
• Expertise in system and API evaluation, including current system reviews, system design, and application assessments within the RFP process.

What's on Offer

• Attractive salary & Benefits

• Hybrid Environment

• Work-life balance

Contact

Jaga Nathan Jagathisan

Quote job ref

JN-012024-6318973

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