Penerangan Pekerjaan - Internship for Customer Service - Urgent Position
We are on the lookout for an experienced Internship for Customer Service to join our exceptional team at Wai Hong Brothers Sdn. Bhd. in Kuala Lumpur Federal Territory of Kuala Lumpur Growing your career as a Full Time Internship for Customer Service is an awesome opportunity to develop competitive skills. If you are strong in communication, critical thinking and have the right initiative for the job, then apply for the position of Internship for Customer Service at Wai Hong Brothers Sdn. Bhd. today!
Customer Support: -Respond promptly to customer inquiries via various channels (email, chat, phone). -Provide accurate and helpful information to resolve customer issues and concerns. Issue Resolution: -Investigate and analyze customer problems, identify root causes, and propose effective solutions. -Collaborate with team members and other departments to address complex customer issues. Communication: -Maintain a professional and friendly tone in all customer interactions. -Clearly communicate product features, policies, and procedures to customers. Documentation: -Record and maintain accurate and detailed customer interaction records. -Summarize and report common customer issues for process improvement. Customer Feedback: -Collect and analyze customer feedback to identify areas for improvement. -Contribute to the development of strategies to enhance customer satisfaction. Collaboration: -Work closely with other team members to ensure a cohesive and positive customer experience. -Assist in training materials development and training sessions for new employees. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-wai-hong-brothers-sdn-bhd-job-internship-for-customer-service] Pursuing a Bachelor’s degree in any of the following course: -Business Administration or Management -Communication Studies or Public Relations -Hospitality Management - Marketing - Psychology or Behavioral Science
Benefits of working as a Internship for Customer Service in Kuala Lumpur Federal Territory of Kuala Lumpur:
● Company offers great benefits ● Opportunities to grow ● Attractive package
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