Global Support Engineer Intern

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (39,500+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

Summary: We are seeking a highly motivated Product Manager to join our dynamic team. The ideal candidate will drive product strategy, development, and execution to deliver innovative solutions that meet customer needs and business goals.

Responsibilities:

• Define and communicate product vision and strategy in alignment with company objectives.


• Conduct market research and gather customer feedback to inform product decisions.


• Collaborate with cross-functional teams including engineering, design, and marketing to deliver high-quality products.


• Manage the product lifecycle from concept through launch and ongoing improvements.


• Prioritize product features and requirements based on business and customer impact.


• Monitor key product metrics to ensure product success and identify areas for improvement.

Required Skills:

• Bachelor's degree in Business, Marketing, Engineering, or a related field.


• Proven experience in product management or related roles.


• Strong analytical and problem-solving skills.


• Excellent communication and leadership abilities.


• Ability to work effectively in a fast-paced, collaborative environment.


• Familiarity with agile methodologies is a plus.

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.