WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Graduate Talent - Support

Why Join
As a Graduate Talent in Support, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences. You'll have the opportunity to develop your skills, build your knowledge, and make a real impact on our customers' lives. If you're looking for a challenging and rewarding role that will help you grow both personally and professionally, this could be the perfect fit for you.

How you succeed
To succeed in this role, you'll need to be a team player who is passionate about delivering outstanding customer service. You'll need to be proactive, flexible, and able to think on your feet. You'll also need to be able to work effectively in a fast-paced environment, prioritizing tasks and managing your time to meet deadlines.

What you do
Your day-to-day tasks will include:
- Responding to customer inquiries via phone, email, and chat
- Resolving customer complaints and issues in a timely and professional manner
- Providing product and service information to customers
- Collaborating with other teams to resolve customer issues
- Identifying opportunities to improve customer experience and making recommendations for change

Who you are
- A recent graduate with a degree in any discipline
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and ability to think critically
- Passionate about delivering exceptional customer service
- Ability to work collaboratively as part of a team

Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.