Business Intern

Scope of work to be assigned to the intern:

• Assist to document product features.
• Assist to update commercial FAQ.
• Assist with development of Commercial SOP.
• Assist with legal documentation with transit, expressway and transport operators.
• Assist to monitor transit, expressway and transport operators' performance.
• Assist to track and monitor request by Participants and internal stakeholders.
• Assist to track and monitor Participants' readiness with other internal stakeholders.
• Assist to coordinate and arrange discussions with internal stakeholders.

Deliverables:

• PayNet product write-ups and FAQs
• Commercial SOP
• Completion of legal documents
• Merchant performance reports
• Systematic stakeholder management and response time

Competency to be Acquired:

Core Values

Aspiration

• Proactively seeks alignment in one's role towards the organisation's purpose.
• Takes ownership of the outcomes beyond the job task
• Surpasses expectations of one's role

Curiousity

• Takes opportunities to continually learn and develop oneself
• Pursues new solutions to improve existing processes
• Is open and supports others in driving innovative ideas

Grit

• Views challenging situations as an opportunity to create a positive outcome
• Adapts one's approaches when faced with challenges
• Offers support to others when situations get tough

Integrity

• Maintains required ethical and professional conduct
• Open and transparent in sharing relevant information
• Takes responsibility of one's actions and mistakes

Functional Competencies

Data Analysis and Reporting:

• Ability to review and analyze performance reports, identifying key metrics and trends.
• Proficiency in using Excel, data visualization tools, and statistical techniques to prepare insightful reports.

Project Management:

• Strong organizational skills to track and monitor tasks and project initiatives effectively.
• Familiarity with project management methodologies and tools to ensure timely completion of deliverables.

Operational Efficiency:

• Capacity to design operational procedures that streamline workflows and enhance efficiency.
• Understanding of process improvement techniques such as Lean Six Sigma to identify areas for optimization.

Legal Compliance:

• Knowledge of legal procedures and regulations relevant to the financial services industry.
• Ability to ensure compliance with applicable laws and regulations in all operational activities.

Data Analysis, Legal Compliance, Project Management, Operational Efficiency, Statistical Techniques, Process Improvement, Data Visualization, Reporting, Excel