Client Relations Specialist - Remote Work

Job Description:

Sime Darby Berhad is seeking a talented and experienced Client Relations Specialist to join our team on a part-time basis. As a Client Relations Specialist, you will be responsible for managing and maintaining relationships with our clients in order to ensure their satisfaction and continued partnership with our company. This is a remote work position, allowing you the flexibility to work from anywhere.

Responsibilities: - Build and maintain strong relationships with clients through regular communication and follow-ups - Understand clients’ needs and offer solutions to meet their requirements - Provide excellent customer service and address any issues or concerns in a timely and professional manner - Collaborate with internal teams to ensure seamless delivery of services to clients - Keep detailed records of client interactions and transactions - Develop strategies to retain existing clients and attract new ones - Monitor client satisfaction and identify areas for improvement

Requirements: - Bachelor’s degree in Business Administration, Marketing, or related field - Minimum of 3 years of experience in client relations or customer service - Proven track record of successfully managing client relationships - Strong communication and interpersonal skills - Resourceful and able to work independently - Creative problem-solving abilities and strong decision-making skills - Ability to work in a fast-paced environment and handle multiple priorities simultaneously

Personality traits: resourceful, independent Soft skills: creativity, decision-making

Benefits: - Disability insurance - Parental leave - Joining Bonus

Working environment: At Sime Darby Berhad, we embrace a culture that challenges norms and encourages bold thinking. We believe in fostering a dynamic and inclusive workplace where employees can thrive and grow their careers.

Deadline to apply: May 6, 2024

Equal Opportunity Statement: Sime Darby Berhad is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, veteran status, or any other protected status. All qualified applicants will be considered for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.