Customer Care Associate - Remote Work

Job Description:

Top Glove Corporation Berhad is seeking a part-time Customer Care Associate to join our team in George Town, Penang, in a remote work capacity. As an Associate level position, the ideal candidate will have at least 2 years of experience in customer service and possess a passion for assisting customers and providing top-notch service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer complaints and issues effectively and efficiently - Provide accurate information about company products and services - Process orders and returns in accordance with company policies - Maintain customer records and update databases as needed - Collaborate with other team members to ensure a seamless customer experience

Requirements: - Independent and able to work efficiently in a remote work environment - Passionate about customer service and helping others - Strong analytical skills and creativity to come up with solutions - Excellent communication and interpersonal skills - Proficient in Microsoft Office and CRM software - High school diploma or equivalent, Associate's degree preferred

Benefits: - Company transportation for remote work-related travel - Paid Time Off (PTO) for eligible employees - Medical coverage for full-time employees - Opportunity to work in an environment committed to environmental responsibility and sustainable practices

Equal Opportunity Statement: Top Glove Corporation Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Deadline to apply: June 10, 2024

Join our team and make a difference in the lives of our customers! Apply now to become a Customer Care Associate with Top Glove Corporation Berhad.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.