Account Support Manager

Job Description:

We are looking for an Account Support Manager to join our team at Top Glove Corporation Berhad in George Town, Penang, MY. As an Associate Level Account Support Manager, you will be responsible for managing and supporting key customer accounts, ensuring their satisfaction and retention.

Responsibilities: - Build and maintain strong relationships with key customer accounts - Provide excellent customer service and support, addressing any issues or concerns that may arise - Collaborate with sales and marketing teams to develop strategies for account growth and retention - Monitor account performance and provide regular reporting to management - Identify opportunities for upselling and cross-selling products or services - Handle contract negotiations and renewals - Coordinate with internal teams to ensure timely delivery of products or services - Stay up-to-date on industry trends and competitor activities - Travel as necessary to meet with key accounts in-person

Requirements: - Minimum of 5 years of experience in account management or customer support - Confident and reliable personality traits - Strong negotiation and communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or related field preferred

Benefits: - Company equipment provided - Relocation allowance for eligible candidates - Visa sponsorship for qualified candidates

Working Environment: Our company offers a flexible working environment that is innovative and adaptable to change with speed and efficiency. We value diversity and inclusion in our team and strive to create a supportive and collaborative work environment.

Deadline to apply: July 7, 2024

Equal Opportunity Statement: Top Glove Corporation Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We believe in creating a diverse and inclusive workplace where all employees can thrive and contribute to our success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.