Account Support Officer

Job Description:

We are currently seeking a detail-oriented and resilient Account Support Officer to join our team at SIRIM Berhad in Johor Bahru, Johor. As an Associate Level position, the Account Support Officer will be responsible for providing support to our account management team and ensuring smooth operations within the department.

Responsibilities: - Assist account managers in managing client accounts and maintaining relationships - Handle administrative tasks such as data entry, filing, and documentation - Prepare reports and presentations for client meetings - Coordinate with internal teams to ensure timely delivery of services to clients - Resolve client issues and inquiries in a timely and professional manner - Maintain accurate records of client interactions and transactions - Assist in developing strategies to enhance client satisfaction and retention

Requirements: - Minimum of 2 years of experience in a similar role - Resilient and reliable personality traits - Strong attention to detail and organizational skills - Excellent people management skills - Ability to multitask and prioritize tasks effectively - Proficiency in MS Office suite and CRM software - Excellent written and verbal communication skills

Benefits: - Joining Bonus - Free food provided - Employee discounts on company products

Working Environment: At SIRIM Berhad, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion in our workforce and are committed to creating a supportive and inclusive work environment for all employees.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: SIRIM Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, or disability. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.