Remote Account Support Representative

Job Description:

We are looking for a dynamic Remote Account Support Representative to join our team at Proton Holdings Berhad. As a part-time Associate Level position based in Kuala Lumpur, MY, you will be responsible for providing exceptional customer service and support to our clients remotely.

Responsibilities: - Respond to customer inquiries and resolve issues via phone, email, and chat - Process customer orders and payments accurately and efficiently - Maintain customer records and update account information as needed - Collaborate with sales and marketing teams to support business development initiatives - Monitor customer satisfaction levels and identify areas for improvement - Assist with special projects and initiatives as assigned

Requirements: - 3 years of experience in customer service or account support roles - Independent and driven personality traits - Strong adaptability and research skills - Excellent communication and interpersonal abilities - Proficiency in Microsoft Office and CRM software - Ability to multitask and prioritize in a fast-paced environment - Bachelor's degree in Business Administration or related field preferred

Benefits: - Travel opportunities - Life insurance - Employee discounts

Working Environment: At Proton Holdings Berhad, we value diversity and inclusivity. We strive to create a culture of belonging where all employees feel valued and respected. As a Remote Account Support Representative, you will have the opportunity to work in a supportive and collaborative environment.

Equal Opportunity Statement: Proton Holdings Berhad is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.