Chat Support Associate - Work from home

Job Description:

Petron Malaysia is seeking a Chat Support Associate to join our team in George Town, Penang. This is a part-time, work-from-home position with an Associate level seniority and requires a minimum of 3 years of experience in customer support.

Responsibilities: - Provide timely and accurate responses to customer inquiries via chat support - Proactively identify and resolve customer issues to ensure satisfaction - Collaborate with internal teams to address customer needs and concerns - Maintain a high level of professionalism and empathy in all interactions with customers - Document customer interactions and feedback for future reference

Requirements: - Reliable and dedicated work ethic - Strong emotional intelligence and communication skills - Experience in customer support or a related field - Ability to work independently and manage time effectively - Proficiency in computer systems and software applications

Benefits: - Paid Time Off (PTO) - Life insurance coverage - Visa sponsorship opportunities - Unleash creativity in a setting that celebrates and nurtures innovation

Deadline to apply: March 31, 2024

Equal Opportunity Statement: Petron Malaysia is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, religion, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.