Client Relations Manager - Work from home

Job Description:

We are looking for a dedicated and experienced Client Relations Manager to join our team at Tenaga Nasional Berhad. This is a part-time position with the flexibility to work from home. As a mid-to-senior level professional, the ideal candidate should have at least 8 years of experience in client relations or a related field.

Responsibilities: - Build and maintain strong relationships with clients to ensure client satisfaction and retention - Serve as the main point of contact for client inquiries, concerns, and escalations - Communicate regularly with clients to provide updates on projects, products, and services - Develop and implement strategies to enhance client experience and improve client satisfaction - Collaborate with internal teams to coordinate client projects, campaigns, and events - Analyze client feedback and data to identify trends and opportunities for improvement - Prepare reports and presentations for clients to showcase performance metrics and deliverables - Stay up-to-date on industry trends and best practices in client relations

Requirements: - Bachelor's degree in business, marketing, communication, or a related field - 8+ years of experience in client relations, account management, or a similar role - Strong interpersonal skills and the ability to build rapport with clients - Excellent communication and negotiation skills - Proficiency in Microsoft Office and customer management software - Passionate and energetic personality traits - Strong teamwork and project management skills - Ability to work independently and prioritize tasks effectively - Comfortable working remotely and using virtual communication tools - Experience in the energy industry is a plus

Benefits: - Training & professional development opportunities to enhance skills and knowledge - Retirement plan to secure your future - Company equipment provided for remote work - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Tenaga Nasional Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome and encourage diversity in the workplace.

Deadline to apply: April 29, 2024

If you meet the requirements and are passionate about client relations, we invite you to apply for the Client Relations Manager position at Tenaga Nasional Berhad. Join our team and help us deliver exceptional client experiences from the comfort of your home.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.